Since morning I'm getting error when calling analyzeReading

[Ruby Boyarski]

Since this morning all our apps are getting the following error when scanning and calling “analyzeReadin” SDK method: Error Domain=CPScioCloudErrorDomain Code=0 “ApplicationError” UserInfo={NSLocalizedDescription=ApplicationError, NSLocalizedFailureReason=Server error. Try again later.}

 

Is that a known problem in your cloud? ETA for it being fixed?

 

Thanks,

Ruby

 

[Ruby Boyarski]

More info:

1. This is only happening in some of the collections

2. This also happens when using the SCIO Lab

3. The error in the SCIO lab is one of two:

a. “Scan upload failed”. “The request timed out”.

b. “Scan upload failed”. “Something went wrong. Please try again later”

• This reply was modified 7 years, 6 months ago by Ruby Boyarski.

[Ruby Boyarski]

To wrap this up: This was a problem with one of the models created. CP are still investigating what happened which caused it. Deleting and recreating the model solved the problem for us.

[Ayelet]

Hi Ruby,

 

Glad to hear that the problem was solved.

Feel free to contact if you encounter more difficulties.

 

Ayelet

[Author]

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