Developer Terms and Conditions The Development Molecular Sensing Models Empty Scan also showing results for Milk

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  • #43447
    Gaurav Mishra
    Keymaster

    Hi,

     

    I have created Models for Milk with parameters like Fat, Protein, Carbohydrate, Energy and Water Content, Quality. When I scan in air (no Milk sample) the SCiO server still returns values for all of above while I am expecting nil response to values from above models. What is the reason behind it?

    #43448
    Paul Hiscoe
    Participant

    Did you switch outlier detection on?

     

    #43451
    Gaurav Mishra
    Keymaster

    Yes, Outlier Detection is ON

    #43491
    Ayelet
    Keymaster

    Hi Gaurav,

     

    Indeed seems like technical problem.

    We will investigate this issue and will keep you updated.

     

    Ayelet,

    The Consumer Physics Team

    #43514
    Ayelet
    Keymaster

    Hi Gaurav,

     

    I have sent you an e-mail to your personal e-mail address.

    Our software team need more data to investigate the issue: scan id, model name, and time in which the scan was taken.

    Can you please send us these details?

     

    Ayelet

     

    • This reply was modified 6 years, 4 months ago by Ayelet.
    • This reply was modified 6 years, 4 months ago by Ayelet.
    • This reply was modified 6 years, 4 months ago by Ayelet.
    #43566
    Gaurav Mishra
    Keymaster

    Hi Ayelet,

     

    Sorry for delayed response. However, I have not received your email. Please send email to mishragaurav89@gmail.com.

     

    Thanks,

    Gaurav

    #43573
    Ayelet
    Keymaster

    Thanks, I sent you an e-mail.

     

    Ayelet

    #43574
    Gaurav Mishra
    Keymaster

    Hi Ayelet,

     

    Sent the email. Please check and let me know. Also, if the sensor is kept in calibrate position and scan is performed, it shows results as scanning milk.

     

     

    Thanks,

    Gaurav

    • This reply was modified 6 years, 3 months ago by Gaurav Mishra.
    #43592
    Ayelet
    Keymaster

    Hi Gaurav,

     

    Just to let you know that we didn’t forget and we are still working on investigating the issue.

    We apologize for the delay and appreciate your understanding.

     

    Ayelet

     

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