Empty Scan also showing results for Milk

[Gaurav Mishra]

Hi,

 

I have created Models for Milk with parameters like Fat, Protein, Carbohydrate, Energy and Water Content, Quality. When I scan in air (no Milk sample) the SCiO server still returns values for all of above while I am expecting nil response to values from above models. What is the reason behind it?

[Paul Hiscoe]

Did you switch outlier detection on?

 

[Gaurav Mishra]

Yes, Outlier Detection is ON

[Ayelet]

Hi Gaurav,

 

Indeed seems like technical problem.

We will investigate this issue and will keep you updated.

 

Ayelet,

The Consumer Physics Team

[Ayelet]

Hi Gaurav,

 

I have sent you an e-mail to your personal e-mail address.

Our software team need more data to investigate the issue: scan id, model name, and time in which the scan was taken.

Can you please send us these details?

 

Ayelet

 

• This reply was modified 8 years ago by Ayelet.
• This reply was modified 8 years ago by Ayelet.
• This reply was modified 8 years ago by Ayelet.

[Gaurav Mishra]

Hi Ayelet,

 

Sorry for delayed response. However, I have not received your email. Please send email to mishragaurav89@gmail.com.

 

Thanks,

Gaurav

[Ayelet]

Thanks, I sent you an e-mail.

 

Ayelet

[Gaurav Mishra]

Hi Ayelet,

 

Sent the email. Please check and let me know. Also, if the sensor is kept in calibrate position and scan is performed, it shows results as scanning milk.

 

 

Thanks,

Gaurav

• This reply was modified 7 years, 11 months ago by Gaurav Mishra.

[Ayelet]

Hi Gaurav,

 

Just to let you know that we didn’t forget and we are still working on investigating the issue.

We apologize for the delay and appreciate your understanding.

 

Ayelet

 

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