Hi,Ayelet,
I got the scio sensor yesterday from a friend.i can not found the sign up hyperlink in scio homepage.So I sign up a developer account.I use my e-mail address(lymmm2@163.com) as my scio account,and I received this e-mail from your company.Then I open the Scio lab on my android phone，it told me that I have no access permission. Thanks for helping me follow this issue.